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Sloan G2 Optima Plus Troubleshooting Flow Chart

Below are four (4) troubleshooting flow charts for the Sloan G2 Optima Plus Flushometer. Each flow chart highlights one common issue with the unit, and the questions associated with that problem. By answering the questions, it will bring you to the answer best suited to solve your problem. As always, you can give us a call (800-442-6622 M-F 7:30 a.m. to 5:00 p.m.) and we can assist you with any questions you may have. You can scroll down to see the troubleshooting flow charts, or you can click the following links to jump to the specific flow chart that will help you.
Jump to: G2 unit does not flush at all. 
Jump to: G2 unit is continuously flushing.
Jump to: G2 unit flushes with button, but not in automatic mode.
Jump to: G2 unit does not flush correctly.

Use our G2 Flushometer Parts Breakdown Diagram to locate the parts you need and place your purchase or skip straight through to the parts and view the
 G2 Flushometer Repair Parts Page. View  G2 flushometer units to purchase complete units.