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Troubleshooting a G2 Flushometer

Posted on November 08 2017

G2 flushometer troubleshooting videos article

Troubleshooting a flushometer can be difficult. With different issues causing similar problems, it can be hard to identify the problem and best solution. Below are five videos covering the more common issues that occur with the Sloan G2 Flushometer. Each video quickly and thoroughly walks viewers through identifying a problem and the steps that need to be taken to solve it. We also cite specific tools that are needed to perform these repairs, different size options, and other useful tips relevant to the specific troubleshooting task shown within each video. If your problem is not listed below, check out our Sloan G2 Optima Plus Parts Breakdown and Troubleshooting Guide or the G2 Optima Plus Troubleshooting Flow Chart.

Click a link below to jump to the video that pertains to your issue:
• Sloan G2 Flush Valve Volume Regulator Troubleshooting
• How to Clean Your G2 Diaphragm
• How to Replace a Sloan G2 Flushometer Solenoid
• How to Replace the Batteries in a Sloan G2 Flushometer
• How to Adjust the Sensor Range on a Sloan G2 Flushometer

As always, you can give us a call (800-442-6622 M-F 7:30 a.m. to 5:00 p.m.) and we can assist you with any questions you may have.


Sloan G2 Flush Valve Volume Regulator Troubleshooting (2:02)

Does your Sloan G2 flushometer currently have too much or too little water running through it? If this is happening, you probably have the wrong volume regulator installed. In the video below, we show you the different types of volume regulators, and how to remove and install the correct one for your unit.

Buy the correct volume regulator for your flushometer:
3.5 GPF (White)
• 2.4 GPF (Blue)
• 1.5 GPF (Black)
• 0.5, 1.0 & 1.6 GPF (Green) 

 

How to Clean Your G2 Diaphragm (2:03)
Does your Sloan G2 Flushometer run continuously? Does the water not shut off? The issue could be that your diaphragm assembly is clogged with dirt or debris. In the video below, we show you the proper way to clean the diaphragm assembly in order to correct this problem.

 

 

How to Replace a Sloan G2 Flushometer Solenoid (2:13)
Has your Sloan G2 Flushometer stopped flushing? You might need to replace your solenoid. If you don't hear a click after the valve has been activated, then it means that your solenoid needs replaced. Watch the video below to see how this simple procedure is done.

Click here to buy a replacement solenoid for your G2 Flushometer 

 

How to Replace the Batteries in a Sloan G2 Flushometer (1:24)
In this short video we show you how to simply replace the dead batteries in your Sloan G2 Flushometer. The dead batteries in the Electronic Module, could be causing your unit not to flush. Watch the brief video below to learn how!

 

 

How to Adjust the Sensor Range on a Sloan G2 Flushometer (1:20)
Another possible reason your flushometer is not flushing could be that the sensor range is either too long or too short. The factory setting is sufficient in most situations, but if you think the sensor range is the problem, in the short video below we will show you how to adjust the range properly. Please Note: Not all G2 electronic modules have the range adjustment feature, watch the video to learn how to tell if your unit is adjustable or not.

 

These are just a few of the common troubleshooting problems for the Sloan G2 Flushometer. If your issue is not listed here, check out our Sloan G2 Optima Plus Parts Breakdown and Troubleshooting Guide or the G2 Optima Plus Troubleshooting Flow Chart. You can also call us (800-442-6622 M-F 7:30 a.m. to 5:00 p.m.) and we can assist you with any questions you may have.